A Comprehensive Guide to Lexus Warranty and Maintenance Services

Nobody would even think of buying a new or pre-owned car in the UAE without a warranty. It’s there to provide you with complete peace of mind that your vehicle is financially protected should it fail or have an issue during the initial period of ownership. At Al-Futtaim Lexus, we ensure that you get that peace of mind with comprehensive warranties and maintenance services to keep you running smoothly.

What is a Lexus Warranty?

A Lexus warranty guarantees that Lexus will repair or replace any part of a new Lexus that is defective, regardless of the model. This is defined as parts that are defective either because the material used to create them has failed, or the workmanship is sub-standard. This warranty applies to parts under normal use (except for some exclusions). Your warranty on a new Lexus car in the UAE lasts for either four years or 100,000km (whichever comes first).

Is a warranty transferable?

If you sell your vehicle within the first four years, the warranty is transferable to the new vehicle owner and then on until either the 100,000 km has been reached or the four-year period is up.

When does the warranty start?

As soon as the vehicle is invoiced, your warranty kicks in and you’re covered.

What about ‘consumables’?

Batteries – for the first two years, any defective batteries are replaced under warranty. After that and up to three years into the warranty, the customer will be charged half the price of the replacement battery.
Surface rust and paint defects – Lexus is so sure that the quality of their paint is second to none that they will cover any rust occurrence as a result of corrosion due to defective paint or application for up to six years, regardless of the mileage
Tyres – Tyre defects are not covered by the Lexus car warranty but are covered under separate warranties provided by the tyre manufacturer.

Are there any exceptions?

As with all car warranties, there are exceptions and exclusions.

If it can be proven that a part has failed due to misuse such as racing, overloading a vehicle, negligence, ‘after-market’ modifications carried out by a non-certified Lexus dealership or Service Center, or improper adjustments or repairs carried out by a non-certified technician, then the customer will be liable for the cost of any repairs or replacement parts.
Cosmetic damage to the paint from stone chips or environmental/external influenced corrosion is not part of the standard Lexus warranty.
Improper maintenance such as using the wrong fuel or lubricants or non-genuine Lexus parts for repairs.

For a full list of additional exclusions and more information about Lexus warranties, visit https://www.lexus.ae/en/owners/warranty/

Avoid the hassle with service packages

One of the big ways to invalidate a warranty is to fail to carry out services at the correct intervals. To avoid this from happening, and to ensure that any repairs and servicing carried out on your Lexus car in the UAE is performed by a trained and approved technician, you can take out a Service Maintenance Contract package.

Lexus Service Maintenance Contract packages are carried out every six months or at each 10,000km interval point (whichever comes first). They include a full inspection and diagnostic system check, which can identify early on if any issues need addressing.

This means they can be dealt with while they’re still easy to repair and avoids them from developing into major (and potentially dangerous) issues. A Service Maintenance Contract package also spreads the cost of your servicing and ensures your Lexus has a complete service history with no gaps. That could make a big difference when you plan to sell your Lexus in the UAE.

It also ensures that you comply with the terms of your warranty, preventing you from being left out of pocket if something does go wrong.

Find out more about Lexus Service Maintenance Contracts by clicking Enquire Now. Or visit your nearest Al-Futtaim Lexus Service Center today and speak to one of our professional Service Advisors.