Body and Paint

WHY AGENCY REPAIR?

and why you should insist your insurance provider authorises Al-Futtaim to repair your vehicle.

• We only fit new and genuine replacement parts
• Repairs carried out anywhere other than at an AL-Futtaim may void your vehicle’s manufacturer warranty.
• We always follow the manufacturer’s recommended repair methods that ensure the highest possible repair quality.
• All our paint repairs carry a full 2 year guarantee.
• Genuine replacement parts carry a 1-year manufacturer’s warranty.
• Our repairs will restore your vehicle’s safety and reliability.
• Your vehicle will retain a much better re-sale value. 
• Al-Futtaim is the only approved repairer for Lexus in the UAE.

"What are SMART Repairs and how can you benefit from them?

Scuffing or denting your car is not an easy situation. You are proud to own your Lexus and find joy when you drive. You drive carefully to build up your No Claim Bonus with your insurance company. But it is time and cost to fix the damage or make a claim on your insurance.

Do you need it always?

SMART stands for Small and Medium Area Repair Technique. SMART repairs can be used for range of problems including small dents, bumper scuffs, scratches and kerbed alloy wheels.

Why choose SMART Repairs?

The benefits of SMART repairs are that they are usually cheaper than usual bodyshop repairs, because only a small area has to be repaired. Don’t be put off by the low price – it doesn’t mean you get a low-quality job; SMART repairs are just cheaper to carry out. There’s no need to pay for the whole side of your car’s body panels to be painted because of a dent in your door or a scratched bumper.

They are also usually quick. SMART repairs are usually completed on the same day as they’re started.

Another major benefit of SMART repairs is that due to the lower cost you might choose not to make a claim through your insurance. This means that you will not lose your No Claim Discount.

What is PDR?

Paintless dent repair (PDR), also known as paintless dent removal, describes a method of removing minor dents from the body of a vehicle. A wide range of damage can be repaired using paintless dent repair as long as the paint surface is intact. Paintless dent repair may be used on both aluminum and steel panels.

The most common practical use for paintless dent repair is the repair door dings, minor creases, large dents and bodylines damage.

Limiting factors for a successful repair using paintless dent repair include the flexibility of the paint (most of today's refined automotive paint finishes allow for successful PDR) and the extent to which the metal has been stretched by the damage, which depends on the thickness of the metal, the curvature or flatness where the damage occurred and the intensity of the impact. Generally speaking, the shallower the dent, the greater the likelihood of paintless dent repair being a suitable option. Even dents several inches in diameter can be repaired by this method as long as the metal and paint are not stretched. It is possible to repair a shallow large dent or crease to an acceptable level, but very sharp dents and creases may not be suitable for paintless dent repair.

The most common PDR techniques utilize metal rods and body picks to push out the dents from the underside of the body panel. Glue and specially designed tabs may be used to pull out the dents from the outside of the panel. Fine tuning the repair often involves tapping down the repair to remove small high spots.